Privacy Policy

Privacy Policy for Sounds Clean – Audio Enhancement Services

Effective Date: Mar 20, 2021

At Sounds Clean, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our audio enhancement services. By using our services, you consent to the collection and use of your information in accordance with this policy.

  1. Information We Collect

We may collect the following types of personal information when you use our services:

  • Personal Identification Information: This may include your name, email address, phone number, billing address, and other contact details you provide.
  • Service Information: This includes information regarding the services you request or purchase, such as the type of audio enhancement or service details.
  • Payment Information: If you make a payment for our services, we may collect your credit card information or other payment details through secure payment processing systems.
  • Technical Information: This includes data about your device, IP address, browser type, and other technical data related to your interaction with our website or services.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: We use your information to fulfill requests for audio enhancement services, process payments, and manage your account.
  • Customer Support: We may use your information to respond to inquiries, provide support, and address issues related to your use of our services.
  • Communication: We may use your email or phone number to send you updates, promotional offers, or other communications related to our services.
  • Improve Our Services: We may analyze the information we collect to improve the quality of our services, enhance customer experience, and develop new features.
  • Compliance with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes.
  1. How We Protect Your Information

We take the protection of your personal information seriously and use a variety of security measures to safeguard it. These measures include encryption, firewalls, secure payment gateways, and access controls to prevent unauthorized access, disclosure, alteration, or destruction of your data.

  1. Sharing Your Information

We will not share your personal information with third parties, except in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and delivering services (e.g., payment processors, hosting providers). These providers are contractually bound to maintain the confidentiality and security of your information.
  • Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government inquiry.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner as part of the transaction.
  1. Your Choices

You have the right to:

  • Access Your Information: You can request to view, update, or correct the personal information we hold about you.
  • Opt-Out of Communications: You can opt out of receiving marketing emails or other communications from us by following the unsubscribe instructions included in the communication.
  • Delete Your Information: You can request that we delete your personal information, subject to any legal obligations or contractual requirements.
  1. Cookies and Tracking Technologies

We may use cookies and other tracking technologies on our website to improve your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser, but please note that disabling cookies may affect your experience with our website.

  1. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will take steps to delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to periodically review this policy to stay informed about how we protect your information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Sounds Clean
11 Boulding Dr
Aurora, Ontario, L4G2V8
Email: audio@soundsclean.com
Phone: (416) 619-7660

By using our services, you acknowledge that you have read and understood this Privacy Policy.